Frequently asked questions.
What comes with a Magical Castle puppy?
Magic Castle Pups go to their forever homes with a certified veterinary health report, AKC or UKC registration documents; first vaccines, and the second set of vaccinations if they leave more than 3 weeks after the first vaccine; appropriate worming/puppy parasite protocol, AKC Reunite Microchip, two-year health guarantee.
When will my puppy come home?
As soon as we have a puppy available, usually within two weeks of birth we will notify families on our official waitlist, with the deposit, by email and tell them about the litter so that they can plan for taking their puppy home in eight weeks. We will then wait until the puppies are old enough to show developing personality traits. We choose the right puppy for each family. We are not a pet store, where you go in and pick your favorite pup based on how cute they interact in five minutes: we choose based on your family and lifestyle, compared to the puppy temperament. When you get your litter notification email, you may choose to accept the puppy or wait (you can wait for any reason, such as the timing will not work, or you prefer a different color, etc.). Puppies go to their forever homes the weekend on or after their 8-week birthday.
WHAT AUTHORITIES OVERSEE MAGIC CASTLE POODLES?
Our environments and practices easily exceed the requirements for healthy and safe environments for puppies and dogs as defined in the Department of Agriculture Guidelines, here: https://www.agriculture.ny.gov/AI/PDLP_Guidelines.pdf
The NYS Department of Agriculture and Markets does annual unannounced inspections, We are also inspected by the American Kennel Club.
How do I know which puppy will be for my family?
We take our time to choose the right puppy for each family. We will notify you as soon as we have a litter with a puppy that fits your preferences. If we can we will offer you a choice, such as for pups with special markings or colors, and of course, we will do our best to match you with your preferences as closely as possible! When more than one puppy fits the preferences of more than one family on our waitlist, we will choose which puppy goes where based on our decade-plus of experience understanding puppies, balanced with the energy, activity level, and special needs and/or characteristics of individuals waiting.
Can I Visit before sending my deposit, or when I am waiting for my puppy?
We are suspending all in-person visits. Facetime visits can still be scheduled, so you can still see our location, and meet the dogs and puppies on-site. We feed a mostly homemade diet. Our dogs are rarely sick even with common ailments such as skin allergies or 'hot spots.’ We offer new families a three-day supply of our food to take with home on puppy pick-up day ($40 for five pounds, $75 for ten pounds). What if I or someone in my family is allergic ? If you have concerns about a family member’s allergies, you may schedule an allergy check visit prior to submitting your nonrefundable deposit. This visit takes place with two or three of our adult dogs, at a local park. The visit costs $40 (deducted from your deposit if you move ahead with reserving a puppy) and lasts about 20 minutes where we encourage the allergic person to interact with our Poodles close-up. We highly recommend anyone whose household includes pet allergies take this step.